Sureswipe *****s from clients

Poor connectivity aside, my biggest issue with Sureswipe is the shortages. I have had multiple approved card payments which is not banked and therefore not paid over. The slips and all the confirmation has been communicated with management but still no response from them. Naturally, we canceled their services because after a month and a half of continuous issues, we just could not continue with them any longer. Now, almost 2 months later, I am still struggling to get my monies or get any feedback. Incredibly poor service and product. 0/10 would not recommend.