SURESWIPE SHOULD HAVE A ZERO RATING!

After signing up for a sureswipe card machine for my business, I realized how deceiving, pathetic and ineffecient the sales and after sales service is. A lady by the name of Angela Caruth signed me up. She advised to take a specific package with out advising the cost of extra charges for the minimum swipe amounts. I was not advised the threshold amount. During our meeting she spoke using terms like "bump it up" if sales were low. Never did she distinctly advise what the minimum swipe amount was. They charge an additional R400 plus vat (approximately) over and above the rental amounts. When I disputed this with her via email, she responded by saying she did advise. Totally contrary to what she said when she wanted to sign me up. Subsequent to our email, Angela stopped responding to emails. She doesn't take calls. I have had a problem with the machine a couple of times she doesn't answer or return the call when you call. I got a hold of my account manager who forwarded my complaint to her. She hasn't responded to that. Her Manager Daniel was suppose to be in contact with me since my first email to her still hasn't called. Every time I sent an email to to my account manager Thembelihle, she responds saying he will call today or tomorrow. I have the emails to prove this. He hasn't contacted me since. I regret doing business with sureswipe. I have never seen such a pathetic bunch of people who have absolutely no idea about customer service. Really deceiving. Since December I have been going in circles. It looks like they just sign you up and start taking your money. I will never advise anyone to deal with them. They are SURE to SWIPE your money!!!