1 reviews | Active since Sept 2021
Sureswipe
Maybe I will receive better service now that I complain on a public page Since 19 August I have a query about money not paid over to my account. It showed transaction was successful both on my handpoint and on my phone. Now according to Sureswipe this transaction doesn't show any where. According to them I need to get an e-mail every day with all transactions. I did query this, as since I joined Sureswipe a few years back. I never ONE day got any mail with transactions from them. I also told them that I can't see any history of transactions on my history. Not the today, not this week, not this month, not this year. None of those history platforms are working. How am I supposed to check transactions? I am really not happy with Sureswipe Many agents phoned. But nobody seem to be equipped to sort these problems. All I get from certain workers are that they are working on it. My question is how long do they want to work on this? I had these queries given through long before the 19th of August. Now I am the one suffering losses because they didn't sort my problems. Not even the rep can give me a call back. Just he will see what he can do. And that is where it stay...
