VS
Velicia S
1 reviews | Active since Dec 2020
07 Dec 2020, 15:46
Stay Away!!!
After missing one debit order, I made the payment via EFT into there account, now I'm being billed for almost double the amount because of an unpaid debit order. How does that even make sense. Paid my monthly rental fee, penalty on my bank side and then double penalty from them as well?? Luckily I cancelled my account with them now and would definitely not recommend them to anyone. When you phone the call center they just say sorry it is what it is. *********.
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Adumo's replyOfficial
07 Dec 2020, 16:25Hi Velicia,
We are sorry that you did not have a pleasant experience with us, this is not how we do business. We want to turn this around for you and ensure that your issue is dealt with as soon as possible.
Your query will be escalated as a matter of urgency and our Call Centre Manager will be in contact with you.
Sureswipe
We are sorry that you did not have a pleasant experience with us, this is not how we do business. We want to turn this around for you and ensure that your issue is dealt with as soon as possible.
Your query will be escalated as a matter of urgency and our Call Centre Manager will be in contact with you.
Sureswipe
Adumo's reply07 Dec 2020, 16:25
Official
Hi Velicia,
We are sorry that you did not have a pleasant experience with us, this is not how we do business. We want to turn this around for you and ensure that your issue is dealt with as soon as possible.
Your query will be escalated as a matter of urgency and our Call Centre Manager will be in contact with you.
Sureswipe
We are sorry that you did not have a pleasant experience with us, this is not how we do business. We want to turn this around for you and ensure that your issue is dealt with as soon as possible.
Your query will be escalated as a matter of urgency and our Call Centre Manager will be in contact with you.
Sureswipe