SS
Sonette S
1 reviews | Active since May 2012
11 Oct 2019, 05:05
Shocking service and software
This company's customer care and follow up on queries is really shocking. On top of that, the software is of such a low standard, that I'm going to mail a similar provider for information on their product.
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Adumo's replyOfficial
11 Oct 2019, 11:13 Hi Sonette We are very sorry to hear that your experience with us has not gotten any better. We are aware that our Product Manager did try and assist you when you logged a query, but your connectivity on your smart device at the time was poor which will affect transactions. This has nothing to do with the machine or the APP. Please get in touch withus should you get require any further assistance on ***. Kind regards The Sureswipe Team
Best regards,
Adumo's reply11 Oct 2019, 11:13
Official
Hi Sonette We are very sorry to hear that your experience with us has not gotten any better. We are aware that our Product Manager did try and assist you when you logged a query, but your connectivity on your smart device at the time was poor which will affect transactions. This has nothing to do with the machine or the APP. Please get in touch withus should you get require any further assistance on ***. Kind regards The Sureswipe Team
Best regards,