DC
Daphne C
1 reviews | Active since Jun 2020
08 Feb 2023, 13:11
Poor Service
Changed the contract and now over charging for the machine. The machine accepts nil balances and with all the problems sent emails with little to NO response. But regularly receive stupid emails trying to loan me money, WHY! Is this company more interested in being a loan shark or giving businesses a credit card machine service. Right now the service for credit card machines is non existent.
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Replies (2)0
Replies (2)
Adumo's replyOfficial
16 Feb 2023, 15:55Hi Daphne, thank you for raising your issue, we would like to apologise for a very delayed reply to your review. We have received feedback from Vishal Singh our key account manager that Farid has set up the WiFi connectivity and attended to the issues you've been experiencing. Please let us know if we can assist further and we aim to improve our service levels to you and your business. Thank you from our adumo team.
Adumo's reply16 Feb 2023, 15:55
Official
Hi Daphne, thank you for raising your issue, we would like to apologise for a very delayed reply to your review. We have received feedback from Vishal Singh our key account manager that Farid has set up the WiFi connectivity and attended to the issues you've been experiencing. Please let us know if we can assist further and we aim to improve our service levels to you and your business. Thank you from our adumo team.
Adumo's replyOfficial
16 Feb 2023, 15:58Hi Daphne, thank you for raising your issue, we would like to apologise for a very delayed reply to your review. We have received feedback from Vishal Singh our key account manager that Farid has set up the WiFi connectivity and attended to the issues you've been experiencing. Please let us know if we can assist further and we aim to improve our service levels to you and your business. Thank you for your patience from our adumo team.
Adumo's reply16 Feb 2023, 15:58
Official
Hi Daphne, thank you for raising your issue, we would like to apologise for a very delayed reply to your review. We have received feedback from Vishal Singh our key account manager that Farid has set up the WiFi connectivity and attended to the issues you've been experiencing. Please let us know if we can assist further and we aim to improve our service levels to you and your business. Thank you for your patience from our adumo team.