PATHETIC service from Sure Swipe

Item: Adumo
Rating: 2
Author: pieter V

I had to change bank accounts to do my business successfull.However this process took longer than expected and I asked Sure Swipe to ensure monies paid to me via there credit card machines gets transfered to my personal account as per the origanal contract.This I was promised would happen on Thursday 2015/09/10.Monies were to reflect in my account on Friday for I was told it takes 24 hours.However on Tuesday 15/9/2015 ,still no monies were paid over,no phone calls from Sure Swipe to apologise.Just a dont care attitude toward there client..I would strongly urge potensial clients not to make use of this company.

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Replies (1)

Adumo's replyOfficial

15 Sept 2015, 17:32

Hello tjoeppie,

Hi Pieter

Thanks for getting in touch with us. We understand your frustration with not receiving the funds when promised. Upon receiving the various requests, we have been consistently working on ensuring that these are paid to the right account, and are awaiting feedback from the bank on when you will see the funds reflecting.

We believe there have been various team members in touch keeping you updated, and we will continue to keep you in the loop every step of the way.

Please don't hesitate to get in touch if you have any further questions.

Kind regards
The SureSwipe Team

Adumo's reply15 Sept 2015, 17:32

Official