DB
Danika B

1 reviews | Active since Sept 2020

08 Jun 2021, 16:44

No communication!

Completely unreliable and unprofessional. There is clearly communication between account managers and call centres, and even less communication between account mangers and the client. So much so that they have lost new clients, as we have opted to go with someone more reliable.

0
Replies (1)
Adumo
Adumo's reply08 Jun 2021, 16:48
Official
 Hi
 thank you for bringing this to our attention. We would love to turn this around for you and have escalated your concerns. A client service representative will be in touch with you shortly. Please could you send us your contact details so that we can be in touch.