Horrible service from sureswipe

I run a small coffee shop and I needed a card machine. Sureswipe was recommended to me by a friend. I signed up with them, LUCKY for me I did month to month. I have had numerous issues and tried time after time time to get help frme Rowan or any one else who would listen. No one would. I would log for help online and call with NO HELP WHAT SO EVER. I was promised the sun, moon and stars but nothing happened. Today I am stuck as my machine is once again not working! <br> Also there payment method was sometimes hard to keep track of.