RT
Randy T

1 reviews | Active since Feb 2020

07 Feb 2020, 09:41

Great service after hiccup

We had a request for sureswipe to give response to us, after 2 weeks without feedback, we were starting to get disappointed and attempt to contact our account manager, our account manager contacted us and gave us very positive feedback and apologize with reason for delay, and provided us with great service. We appreciate their effort in rectifying mistakes.

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Replies (1)
Adumo
Adumo's reply07 Feb 2020, 10:51
Official
Hi Randy 

Thanks so much for getting in touch with us.

We have spoken to your AM team and they were only too happy to assist you. Our main is to try and provide the best service, but sometimes we don't get back to all our clients in a timeous manner.  Thank you for getting in touch with us and letting us know about your experience so we can always aim to do better and improve on our turn around time. 

We hope you have a great day ahead. 

Kind regards The Sureswipe Team