1 reviews | Active since Jun 2015

10 Jun 2015, 20:24

continuously unavailable credit card transactions

Again the server is down and credit card transactions cannot be processed. I am losing clients and money. This is an ongoing problem. We will be looking at switching credit card facility providers ASAP.

0
Replies (1)
Adumo
Adumo's reply11 Jun 2015, 11:49
Official
Hello koenraadl,

Hi Koenraad

Thank you for getting in touch, we understand the inconvenience this causes you and your customers.

We always aim to resolve any issues as a matter of urgency and make every effort to get you back up and transacting as quickly as possible.

Our Client Service Manager, Khristine, will be in touch with you shortly. If you need anything in the meantime, please don't hesitate to get in touch with us at ***.

Kind regards
The SureSwipe team