MS
Marina S

1 reviews | Active since Jun 2025

10 Jun 2025, 11:57

Awful service

Horrible service, disgusting attitude to customers. From the very beginning they did not send me a virtual card, I had to plunge into exhausting correspondence. But after some time it turned out that transactions on this card are blocked by its issuer. For a fortnight the battle continues, I receive replies about how much they are trying to help me, but nothing happens. I don't recommend it to anyone, stay away from Adumo if you don't want to get your own money out with a fight.

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Replies (1)
Adumo
Adumo's reply10 Jun 2025, 17:16
Official
Hi Marina, 

We apologize that you have not had the best experience with getting your matter resolved. Our customers mean a lot to us, and we would like to resolve this for you ASAP. Our support team will reach out you on your HP account email address to continue the conversation. Alternatively, if you have a different email address, please can you send an email to ***. 

Thank you