Avoid this business

Horrible service-avoid this business. We as a small business and every rand put food on our table. Sureswipes broken card machine has cause many capitec clients not being able to pay, resulting in decrease in our monthly income and not meeting our deadlines- it has been two weeks with no resolution-we have called numerous times and still the issue is not resolved- a courier service has dropped of a machine. But no one to install it and no idea what to do. Speaking to the consultants they have no idea what to do-or where the machine comes from or how to resolve out the issue.