KV
K V
1 reviews | Active since Oct 2017
07 Dec 2023, 11:15
Adumo no response to queries.
Signed up for a card machine a 2 weeks ago. Funds do not get banked, and no feedback from Morgan Brown or paysupport at Adumo. Sent various mails, still no response. This is a serious problem. cannot cancell contract as who do I cancell with?
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Adumo's replyOfficial
07 Dec 2023, 13:10Hi K Viljoen, we sincerely apologise for the recent service issues you experienced. Your feedback means the world to us, and we want to assure you that we're taking it seriously. Our Settlements Team has been alerted, and they'll be reaching out to you personally to address the issues. We’re committed to resolving this matter promptly, and your patience is greatly appreciated. Thank you for bringing this to our attention—we value your business and are working hard to ensure a better experience moving forward.
Adumo's reply07 Dec 2023, 13:10
Official
Hi K Viljoen, we sincerely apologise for the recent service issues you experienced. Your feedback means the world to us, and we want to assure you that we're taking it seriously. Our Settlements Team has been alerted, and they'll be reaching out to you personally to address the issues. We’re committed to resolving this matter promptly, and your patience is greatly appreciated. Thank you for bringing this to our attention—we value your business and are working hard to ensure a better experience moving forward.