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HelenG H

1 reviews | Active since Jun 2021

02 Apr 2024, 09:28

Above and beyond

Any car accident is a traumatic experience but when the damage is as extensive as it was in this case, it is even more traumatic. I am extremely grateful that no lives were lost in this accident. I am also very grateful to Adrian for not only adding the Retail Value Booster benefit to my policy but also making sure that my claim was correctly processed to incorporate this benefit. To have an additional 25% added to the book value of the car has resulted in a substantial payout which will more than adequately assist with the replacement of this car. Adrian has been my broker for almost two decades and I truly value and appreciate the dedication he and his team give to their clients, at any time of the day. Thank you Adrian for always going above and beyond in ensuring I am adequately covered and well looked after when the paw-paw hits the fan. Thanks also go to Ellie for staying on top of head office and ensuring that the claim continued through to completion.

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Replies (1)
Adrian Jessop Discovery Advisor
Adrian Jessop Discovery Advisor's reply02 Apr 2024, 11:34
Official
Most grateful to have good and decent clients like you, who are always pleasure to deal with.  We built our business on a simple proposition of helping one client at a time, to the best of our ability. I am so proud that you are still our client, and thank you for your kind words