This is how to handle customers

<p>I was the purchaser of one of this company's wheelchairs which I took with me to George shortly afterwards.</p> <p>Whilst in use I experienced some problems which one can expect with any new item whilst it settles down.</p> <p>On each occasion Rosslyn and her staff responded quickly and sent me the necssassary parts I needed to fix the matter.</p> <p>Unfortunately my condition has deteriorated where I need a much more expensive chair to handle the correction of my back problem.</p> <p>Her company accepted the chair back and were prepared to pass me a credit against its purchase which I found most understanding and in good business practice.</p> <p>I believe anyone purchasing a wheelchair or other equipment from ADP can expect to receive courtious service and excellent backup from them.</p>