Adoring Dress Exorbitant COSTS!!!

<p>I received a call from a TNT Worldwide express representative approximately 3-4 weeks ago, she informed me the dress is in South Africa and she confirmed the deliver address and my details – nothing more.</p> <p> </p> <p>We expected to receive the dress very soon but nothing happened when I started to call I was told to supply the reference number to which I have send and received an e-mail to and from you. (Thank you very fast)</p> <p> </p> <p>When I got this reference number I eventually got hold of a Mr Pule Mo***eng who helped me, also informing that there is an additional amount of R957.42 to be paid which is quite ridiculous as the value of the dress originally ordered from you is R1656 and Shipping & Handling R505 (I cannot see how the taxes and whatever was added could amount to more than 57% of the original cost!!! of R1656)</p> <p> </p> <p>Apart from that when I tried to load the company as a beneficiary, I could not get them paid as the bank account number on the first invoice did not work. I requested them to look at the issue they sent me a brief with new banking details but the 2’nd invoice still had the wrong number on????</p> <p> </p> <p>Various e-mails to have them make contact with me was simply ignored (I have all the mails I’ve sent and what they received on my PC)</p> <p> </p> <p>I then started calling to find out what is going on an was eventually helped by a Mr Stephan van Staden</p> <p> </p> <p>I then made contact with my bank representative who helped me and after approximately 6 attempts eventually got them loaded and I paid them shortly after. (The issue was their account / bank did not accept the Account number on the invoice as a reference number??? Which is quite funny as all accounts I have paid in the past use the invoice number as the reference number)</p> <p> </p> <p>Please note I WILL NEVER MAKE USE OR HAVE ANYONE I KNOW ADVISE THEM TO DO BUSINESS WITH YOUR COMPANY AS LONG AS YOU MAKE USE OF TNT AS A DELIVERY SERVICE – EVER!!!</p> <p> </p> <p>For the amount I have paid up to now I could have bought a dress in SA for less without the issues I had.</p> <p> </p> <p>Neither will I make use of TNT services ever and I will also post this on Hello Peter complaint website.</p> <p> </p> <p>Besides all the issues above the dress was not made to the specific measurements given with the order and further costs are expected So people the dresses advertised have hidden costs add at least 60-70% to the value they quote</p> <p> </p> <p>Regards Johan</p> <p> </p> <p>Ps please note I have sent this e-mail late as I first wanted to receive the item to be delivered as I have lost TOTAL trust in TNT delivering acceptable service.</p>