Potential toxic skin care chemicals

I was offered a free organic soap sample. I was asked to enter the Adore shop & offered an additional sample. The product was demonstrated on my arm, then eyes - it immediately burned my skin & the sales lady said \it must burn twice to be effective\"! Using a calculator and lots of talking, I was then told that I could get a special pensioners deal for R350 pm for 2 years - because I was worth it - I would get 2 free facials per month for 24 months, 7 skin products, 5 eye shadows with satisfaction guaranteed or a full refund. I kept indicating that the product was burning me. I asked for clarity on R350 pm for 24 months. The sales lady asked to see my credit card, she took it & inserted it into the POS device. I asked her what she was doing she said she was doing a \"test\" transaction to show me how the payment worked. Within moments, the transaction was processed & she offered me more discounts. Due to the burning, I did not want the product & requested a refund which I was told she was not authorised to do. On returning the products, I was warned not to leave the products I had \"purchased\" as they may disappear and I would not get a refund. I am waiting for a response."