CH
Christi-Jan Hendriks

1 reviews | Active since Jun 2019

02 Mar 2021, 13:39

Don't even try the free trial, it's all a big ****.

So I installed Adobe last year. Since then I've been able to use it exactly 3 times. I can't access any of the applications that I paid for without using the creative cloud, which would be fine, if the creative cloud ever opens. I am constantly hit with "it's taking longer than usual to load" then I either have to restart or get comfortable with the loading screen cause nothing will change unless I end the process entirely. This being said, my laptop is old, but it has 16 GB of ram with a pretty good graphics card and a 3.0 GHz core i7 cpu. It should be able to handle it alright, but even when I can eventually open photoshop (the only application I actually wanted) it crashes every 5 seconds taking whatever progress I made in my project with it. The best part is when I did try to cancel my subscription, I was told I have to pay a cancelation fee of R600. I am a 20 year old man living through a pandemic. I am lucky to have a job right now and have no more money to spare. It's going to be better for me to just continue with the monthly payments than to cancel my damn subscription. Don't even try the free trial, they will try to catch you with cancelation fees. Bottom line is I am paying an exorbitant amount money for a product I cannot use, and it's cheaper for me in the short term to just deal than cancel the whole plan.

P.S

I did not attach the correct email address, but this is the only email address I could find (probably cause they don't want people to know about their predatory behavior).

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