Worst service

I HAD A CLAIM WITH THIS COMPANY, THEY SENT A PHONE THAT IS NOT WORKING. THE SIM CARD TRAY COULDN'T OPEN, I HAD TO RETURN IT. IT'S BEEN 4 DAYS NOW, I AM STILL WAITING FOR A FEEDBACK FROM THEIR SUPPLIER. JABULILE IS THE WORST PERSON I HAD TO DEAL WITH. WHEN I ASKED FOR A FEEDBACK HE/ SHE DIDN'T SYMPATHIZE WITH ME. SHE / HE WAS NOT INTERESTED. THE CLAIM IS BEING HANDLED BY DIFFERENT PEOPLE AND THEY PROVIDE DIFFERENT INFORMATION. I HATE MTN FOR PUTTING US THOROUGH THIS COMPANY.