VERY DISAPPOINTED AND DISGUSTING

I have put in my claim 3rd December 2019. Ever since then I have never received anything back as to what is happening regarding my claim.

All I would received is an email saying "I'm sorry for the inconvenience, we will review your claim soon".

I've inquired so many time on how far the claim is ,but the lack of knowledge the consultants themselves have really shows what type of company admyntec is and what MTN themselves think about the loyal customers to have an unprofessional and uninformative company handling MTN's claims.

I've waited approximately 2 months and a week for my claim to be processed and nobody can tell me the time frame as to when it will happening.

I wouldn't recommend that anyone take admyntec the company as an insurer.

I am still currently paying my insurance as I should and to receive this kind of treatment is really ridiculous.

CAN SOMEONE PLEASE ASSIST ME WITH MY CLAIM OR WILL I BE WAITING ANOTHER 2 MONTHS TO RECEIVE A "SORRY FOR THE INCONVENIENCE,WE WILL REVIEW YOUR CLAIM SOON" ???????????