SERVICE SUCKS

BAD SERVICE, EXTREMELY BAD. THEY DONT PAY CLAIMS. I LOST ,Y PHONE ONTHE 28 MARCH 2023, LODGED A CLAIM ON THE 29TH MARCH 23, I CALLED MANY TIME TO CHECK HOW FAR MY CLAIM IS SADLY NO ONE COULD FIND MY FORMS AND MY ID NO WAS NOT SHOWING ON THEIR SYSTEM AND WHOEVER I AM ON THE LINE WILL ASK ME ME TO RESEND. ON THE 1 APRIL 23 I RECEIVED AN EMAIL SAYING THAT MY CLAIMHAS BEEN APPROVED I NEED TO PAY R300 EXCESS WHICH I DID ON THE 3 APRIL 23 AND FORWARD THEM PROVE OF PAYMENT.. ON THE 4TH APRL I RECEIVED A CALL FROM LEBO SAYING THEY HAVE HUS ORDED MY DEVICE, IT WILL BE DELIVERED WITHIN 7 WORKING DAYS. 7 DAYS PASSED NOT DEVICED DELIVERED. I CALLED THEM ON 13TH APRIL 23 THE LADY I SPOKE WITH CLAIMED THAT SHE IS CALLING THE CORRIER PEOPLE TO CHECK WHEN WILL THE DELIVERY HAPPEN SHE SAYS TOMMOROW WHICH IS ON FRIDAY THE 14TH APRIL 23. DOLOLO DELIVERY.TODAY THE 17TH APRIL 23 I CALLED AGAIN MIND YOU USING MY MONEY MY AIRTIME SPOKE WITH A LADY BY THE NAME OF BONOLO. SHE WAS SO RUDE AND SHE HUNG UP THE PHONE ON MY EAR. SADLY MY CLAIM IS NOT SHOWING ON THEIR SYSTEM. THEIR SERVICE IS SUCKS AND THEY DO NOT CARE ABOUT THE CLIENTS AND THE TAKE MY MONEY MONTHLY. PEOPLE MUST BE AWARE THAT INSURING THEIR DEVICES WITH MTN IS A RISK. SERVICE IS POOR, IT IS NOT GOOD AT ALL. BE AWARE AND BE WARNED.