PATHETIC SERVICE DELIVERY

I am truly frustrated with Admyntec's services. An old claim which then became a new claim was re-logged on the 28/02. Why is it so difficult to get a lousy R115 refund? I don't see how this company can be of service me. I have spoken to several consultants (Mbali, Ziyanda, Mamelo, Bobby & Joseph) who have the same response. "We will forward your documents to the necessary departments and get back to you." Claiming should be as easy as those debits orders.