MTN INSURANCE

I STILL AWAITING FOR FEEDBACK ON MY CELLPHONE FROM DECEMBER. IF I KNEW I WAS NOT GOING TO TAKE THIS MTN INSURANCE IT'S PROVIDING BAD SERVICE WHAT THEY CONCERNED ABOUT IS CLIENTS MONEY AND AT THE END NOT PROVIDING THE SERVICE THE CLIENT WAS PAYING FOR. I BEING CALLING MTN AND THIS USELESS INSURANCE WITH NO PROPER UPDATE. I URGENTLY NEED AN UPDATE OR THEY PROVIDE MY MONEY BACK THAT I PAID ALL THIS YEARS SO THAT I WILL GO AND BUY MYSELF A PHONE.