WORST SERVICE EVER AND FALSE ADVERTISETMENT WITH *********** STUFF

WORST SERVICE EVER AND FALSE ADVERTISETMENT WITH *********** STUFF

I have taken time out of my busy schedule and made a claim with your company. It is very disappointing to learn that your staff is rather ***********.

I have made an excess fee payment on the 25/01/2022 which I was informed it will reflect within 48hrs. Furthermore, I was advised that delivery would be done within 3 workdays after the reflection of the excess fee.

Due to no communication made during the estimated time and processing of the claim, I had to take time which is valuable and go to your branch to accommodate YOU with the process YOU have put in place.

This is LUDACRIS and DIABOLICAL and with that ID like compensation of my time and a faster approach to be taken going forward with my claim.

I was further advised by Ncumisa(YOUR AGENT) that the process is dragging because of an off sick (PETELA), in which I fail to comprehend how this is any of my problem..

Thobela ( YOUR device ordering person) FAILED to order the device on the 30th due to a reason I’ve not been made aware of.

I’ve lost revenue due to the incompetence of your employees and them failing to go according to what is advertised. Which I refer to as false adverti*****t.

I AM IN NEED OF THE DEVICE NO LATER THAN FRIDAY THE 03/02/2023.

I AM A DIGITAL CREATOR( INFLUENCER) AND AS MENTIONED I’VE LOST MONEY DUE TO THE INCOMPETENCE OF YOUR EMPLOYEES.

This has caused me stress and material inconvenience, I am not HAPPY AT ALL.

I need this device DELIVERED BEFORE THE 03/02/203 or ELSE I WILL GO TO THE FINANCIAL OMBUDSMAN then they will DEAL WITH YOU.

You have a process in place so FOLLOW IT.