WORST SERVICE EVER

On 16 November 2020 send an email to Danlia inquiring if she can assist with a claim that was originally handled by Finrite administrators after i received an email that Adminplus took over from Finrite. I did not receive a response from her until 2020-12-03 when i received an email from Imtiyaaz Edross who asked me to send him proof of payment for the excess fee that was paid i send the por on 2020-12-04 to Imtiyaaz directly. I then send another email to them on 2020-12-08 to find out what is happening as they do not keep you updated. I also phoned them an i was holding fro more than 30 minutes before someone answered my call. I spoke to a lady name Monique who advised me that they have received my por for the excess and that Imtiyaaz would send me an email with the devices that is available for me to choose from. She went on to say that once they received my reply with the details of the device that i want i will get an email with my tracking no from the courier company, UP TO NOW I HAVE NOT RECEIVED ANYTHING.