AM
Andile M
1 reviews | Active since Jun 2025
26 Jun 2025, 13:11
Use them if you want stress
Terrible experience! Bongiwe Malgas displays no true essence of client services. I put in a claim. It was put on hold waiting for my debit date and when I get debited, I am double debited. When I call in to query , Ziyanda goes on to accuse me of missing a payment before getting the right information on the system. I have even asked to send them written confirmation from the bank so my claim can be processed, they are insisting that I wait for 24hrs when have been without a phone for 3weeks. All the insurers have replaced all that i lost except this one company. Staff 's telephone etiquette screams condescending. I am extremely annoyed to say the least. This feels
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