ZM
Zelda M

1 reviews | Active since Jan 2021

25 Jan 2021, 08:36

Unsuccessful claim

On the 4th December 2020 I took my sumsung A70 in for repairs. I called and the confirmed they received it on the 8 December 2020.they said I should get my phone back within 21 working days.after emailing and calling them they said I must pay access fee which I did.till this day I am without my phone the excuse is that they are waiting for spares from sumsung. I fill ****med by thus croocks yet they keep on debiting monthly without fail

0
Replies (1)
Admin Plus Insurance
Admin Plus Insurance's reply27 Jan 2021, 16:36
Official
 Dear Client 

We apologize for the experience you have had this far, we take matters like yours seriously. 

Kindly email me on *** with your claim reference, policy number, ID number or IMEI number so that I can investigate and resolve your matter. 

Regards 

Aqeeda 

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