sM
sihle M
1 reviews | Active since Jul 2019
27 Jan 2021, 15:29
Telkom/ Adminplus - ********** and unbothered service!
Extremely distressed! Logged my claim on the 06/07/2021 however after receiving an SMS/ Email letting me know i'll be communicated to within 48 hours - NO COMMUNICATION has come forth. I call almost every two days and I'm told my claim will be "escalated" but no action is taken.
I'm without a phone and this a huge inconvenience for me - this is unfair as I pay my phone and insurance diligently and consistently every month.
I AM CANCELING MY INSURANCE WITH ADMINPLUS!
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Admin Plus Insurance's replyOfficial
27 Jan 2021, 16:29 Dear Client
We apologize for the experience you have had this far, we take matters like yours seriously.
Kindly email me on *** with your claim reference, policy number, ID number or IMEI number so that I can investigate and resolve your matter.
Regards
Aqeeda
Claims
We apologize for the experience you have had this far, we take matters like yours seriously.
Kindly email me on *** with your claim reference, policy number, ID number or IMEI number so that I can investigate and resolve your matter.
Regards
Aqeeda
Claims
Admin Plus Insurance's reply27 Jan 2021, 16:29
Official
Dear Client
We apologize for the experience you have had this far, we take matters like yours seriously.
Kindly email me on *** with your claim reference, policy number, ID number or IMEI number so that I can investigate and resolve your matter.
Regards
Aqeeda
Claims
We apologize for the experience you have had this far, we take matters like yours seriously.
Kindly email me on *** with your claim reference, policy number, ID number or IMEI number so that I can investigate and resolve your matter.
Regards
Aqeeda
Claims