1 reviews | Active since Jun 2017
Telkom Admin Plus debitted my account for months after cancellation of insurance policy.
I cancelled my insurance with Telkom/Adminplus months ago yet I am still getting billed for insurance 3 months after the 30 day policy has lapsed. I have tried to contact Telkom| Adminplus to inform that I am still getting billed 3 months after the insurance policy has been cancelled.
I have sent my bank statements and the proof of cancellation of the policy to adminPlus support but I have not been helped, refunded nor have the debits stopped. I was told they are not able to use my bank statement only the telkom statement which I no longer receive because I cancelled the policy and received proof of cancellation.
I opened this case weeks ago and I am still getting billed while there is no response from Admin Plus.
I decided to cancel this policy because of the terrible return on investment I got when trying to claim from this insurance after paying them for 5 years they gave me a cheap phone that I did not even have an option to choose it.
I am still paying!
