RM
Raymond M

1 reviews | Active since May 2022

06 Feb 2023, 10:27

Telkom Admin plus Bad Service

Bad Service 👎 if you know better, don't take device insurance with Telkom Admin plus. Their service is poor and they're Disrespectful when claiming your device. I have a Month now without a cellphone. Now am tired of they're empty promises. I paid access of R3400 after I lost my phone which I was using for the past 24 months. They don't value their customers 😒

0
Replies (4)
Admin Plus Insurance
Admin Plus Insurance's reply06 Feb 2023, 11:04
Official
Dear Mr Mudau, We apologise for the inconvenience caused by the delay.
We confirm we have made contact with our suppliers and you can expect your phone in the next 48 hours.

Regards
Sylvia
Market Conduct and Compliance Manager

Best regards,

RM
Raymond M's update06 Feb 2023, 12:00
Reviewer Update
That 48 hours you talking about its gonna be another Month.i have received multiple messages from you guys saying that I'll be receiving my device in 48 hours.i don't believe anything from Telkom Adminplus .you don't have courteous treatment Honestly speaking.

Regards
NR Mudau
Unhappy Customer
RM
Raymond M's update06 Feb 2023, 12:15
Reviewer Update
23 Januar 2023
Good day,We are pleased to confirm that your order has been placed with one of our valued suppliers.
The supplier will be in contact with you to arrange the delivery of your new device.
Please contact *** if you have any queries.Kind regards
Administration Plus
***

That was the response I received from you, dated 23.01.2023.
So stop making empty promises and Treating me Badly.
RM
Raymond M's update06 Feb 2023, 13:35
Reviewer Update
Telkom Admi plus deserves an A for amazing promises and an F for failure to fulfill their promises