******** with the highest degree.

Telkom are ******** of the highest degree, not only do they not inform us their clients they bill every month that they changed service providers but we have no way of reaching this new insurance providers they have appointed. i pay my bill each month without fail but right now i am without a phone and no idea if my claim has been received because no one answers their call center number, i get placed on hold for hours at end without assistance on their *** and worse their direct number *** says we have reached them at their out of office time, at 1pm friday afternoon, honestly what kind of ****ery is this? what the **** are we paying for . No one responds to your email and we have no idea if my claim is being processed. i am basically paying insurance for NOTHING. you guys are ****ED ********.