SM
Sikho M

1 reviews | Active since Feb 2019

11 Dec 2023, 09:55

Poor service

Telkom and their insurance are the worst. Their insurance says they have been waiting for a usage report for the whole week. What's difficult from sending a report. When I call telkom or even go to the stores they dont know anything about this usage report. Next week they will deduct their monthly bill whereas they cant resolve simple matters.

0
Replies (4)
Admin Plus Insurance
Admin Plus Insurance's reply11 Dec 2023, 10:46
Official
We acknowledge receipt of your complaint.

Thank you for bringing your concerns to our attention.

Our sincere apologies for any inconvenience caused.

We assure you this is not how we do business.

We will contact you and address the matter. 
SM
Sikho M's update11 Dec 2023, 16:40
Reviewer Update
When?
Admin Plus Insurance
Admin Plus Insurance's reply13 Dec 2023, 11:34
Official
one of the handlers has contacted you.

We have sent communication regarding the new status of your claim, please check your emails.
Admin Plus Insurance
Admin Plus Insurance's reply13 Dec 2023, 14:52
Official
one of the handlers has contacted you.

We have sent communication regarding the new status of your claim, please check your emails.