no response , waiting 4 days already

<p>I have had problems with my debit order before , every time i have rectified it . i submitted a claim as my phone accidentally dropped yesterday . It was rejected due to non payment but payment for my policy was deducted and paid in full !</p> <p>Please investigate and re asses my claim ASAP .</p> <p>I have been a client for almost 2 years now and you guys always have problems with your debit orders!</p> <p>I called in and they say there might be a delay in payment reflecting on your side !</p> <p>Also - i never receive communication say if my account is in arrears or anything like that this is unacceptable and really disappointing</p> <p>Please email me ASAP</p> <p><br />Claim Ref no: 29076.</p> <p> </p> <p> </p> <p> </p>