TM
Tumisang M

1 reviews | Active since Jul 2020

24 Feb 2021, 17:18

Mr

- Sep 2020 i upgraded from a P Smart to a Note 20 Ultra via @TelkomZA -02 Dec I lost the phone and obviously lodged claim and submitted everything AdminPlus requested. - 10 Dec AdminPlus says the phone they have on their system is not Note 20 Ultra but Huawei. -I go to @TelkomZA the same day to get proof, they give me the invoice that shows that I'm paying R389(Note 20) for insurance and not R89(Psmart) and I send it to AdminPlus same day. 18 Feb AdminPlus says the document that @TelkomZA gave me as proof (invoice) is not sufficient so I must go back to @TelkomZA, I did, they gave me a different document which I sent the same day. - 24 Feb I have been calling AdminPlus the whole day, speaking to different people because after some minutes their calls cut then you have to start from scratch. I still didn't get help.

0
Replies (0)