AL
Alwyn L

1 reviews | Active since Jan 2024

23 Jan 2024, 16:03

Horrible experience (customer care and payout)

I made an account just to review this horrible company Just so anyone reading this review knows, Admin plus only want your money and dont intend on paying out ****** goods... My phone alongside R30 000 worth of other personal belongings was ******, and naturally I made a police case and made my insurance claim afterwards. After 3 weeks of waiting and calling for support they declined to pay out ONLY MY PHONE that I submitted my claim for for the most Stupid reason. Admin plus, I am deeply disappointed in your unbelievably weak performance, the fact that your company is still up and running is a disgrace to the public and other insurance companies. I will go out of my way in making sure that everyone hears of your weak businessmanship and performance. And I will not leave the situation as is, I plan on taking it further

0
Replies (2)
Admin Plus Insurance
Admin Plus Insurance's reply24 Jan 2024, 16:34
Official
Dear Client, 

Thank you for bringing this to our attention. 

We are reviewing the matter and will provide feedback to you.  A consultant will be in contact with you shortly.

Kind regards 
Admin Plus 
AL
Alwyn L's update01 Feb 2024, 13:46
Reviewer Update
you reached out to me and told me you will get the situation sorted out... You said you will call me back in 2 days tops... well it has been 8 days and i have been calling non stop to none avail. empty promises, my review stands