Gatvol with your **** service together with telkom

Dear Telkom,

I would first like to take this opportunity to express how disappointed I’am with your service, my husband took the contract and insurance for us to be able to claim immediately should something happen to our devices. We had a break in over 2 years now and by that time the insurance was still with Finrite, I have sent emails to them even went to their offices and only then I was told that their are no longer with Telkom, I was given a WhatsApp no., and I also didn’t get much help as I was given an email address for old claims, I sent that email i’am sure a year ago hence I did not get any response. I have written to Hellopeter, I have sent emails everywhere, went to Telkom shop where we took the contract and they seem to be more useless, the only thing they know is to open accounts after that you are sent from pillar to post, to be clear Telkom stuff doesn’t assist you with anything. It is very sad that our premiums up to date monthly and never once the payments were late in this 3 years but yet what are we paying for? Telkom never even have the decency to to inform us that they are no longer gonna be working with Finrite, what kind of a service is that?

Please anyone kindly attend to this matter asap or else you will be hearing from my attorneys for all the premiums, data and emotional stress that you caused my family and that we have lost that you will not refund us as you are ***********.

Here Is the ID no for the account holder Johan Frederick Tredoux Maritz *** 085.