sN
siphiwe N

1 reviews | Active since Jun 2018

06 Mar 2024, 08:40

Galaxy Zflip came back from repairs in a worse state

i took my phone for repairs which it came back in a worse state. they first said due to me claiming with 12 month i have to pay 8000, who has that money laying around. they brought back my phone in a worse state and not even closed properly by the repair center, my phone is a galaxy Zflip. makes me wonder if it was fixed properly the first time around. now i must be stuck with a phone that is not working but still pay thousands of rands till end of this contract which only end in a year's time. my loss i guess. i can't even trade it in, in this condition

0
Replies (3)
Admin Plus Insurance
Admin Plus Insurance's reply06 Mar 2024, 11:08
Official
 
Dear Client, 

Your complaint is hereby acknowledged. 
 
We will contact you shortly to discuss the matter. 

Kind regards 
Admin Plus 
sN
siphiwe N's update06 Mar 2024, 11:46
Reviewer Update
that's what you say and do otherwise. the Agents there has no compassion at all
Admin Plus Insurance
Admin Plus Insurance's reply08 Mar 2024, 06:53
Official
 

Dear Client, 

Your complaint is hereby acknowledged. 
 
We will contact you shortly to discuss the matter. 

Kind regards 
Admin Plus