Disgusting service

I submitted a claim on the 27th March 2023 Today is the 12th April 2023 and I still do not have a device replacement, I have not even gotten an excess letter yet. I was given option for devices I could choose from and then told that there was no stock , then I was given the cash back option but yhe amount they want to pay me is less than what I am insured for,

I dealt with Natalie Kara that did not do what she said she was going to do, I then dealt with Yumna Davids that just did not get back to me also, I dealt with the complaints department that is even more useless, I have had to buy R400 airtime to call everyday, I have emailed and they don't reply,

I feel they need to compensate me now.

I pay my premiums every month on time and when it is time to claim they don't give a dam about you.

I have had enough of admin Plus and the s**t treatment we get from them