LM
Lady M

1 reviews | Active since May 2019

18 Dec 2023, 15:45

disgusting service

This business knows nothing about customer service and they lie and **** their clients

0
Replies (3)
Admin Plus Insurance
Admin Plus Insurance's reply19 Dec 2023, 01:09
Official
We acknowledge receipt of your complaint.

Thank you for bringing your concerns to our attention.

Our sincere apologies for any inconvenience caused.

We assure you this is not how we do business.

We will contact you and address the matter. 
LM
Lady M's update19 Dec 2023, 15:26
Reviewer Update
Is this how you address the matter? "Kindly note the last communication sent to you on the 06/12/2023The device is currently awaiting spares.Normal turn around time is 10 business days if there are no delays on spares." I received this email from vincent fisher. I've been waiting since last month, please tell me what u did to my phone. Im paying installments and insurance for a phone you keeping to yourself
Admin Plus Insurance
Admin Plus Insurance's reply19 Dec 2023, 16:42
Official
As per our telephonic conversation, please allow us some time to investigate and revert to you by close of business tomorrow.