BAD SERVICE

THIS IS THE WORST INSURANCE TELKOM EVER HAD . AFTER SEVERAL EMAILS SENT AND CALLS MADE I FINALLY GOT MY DEVICE AFTER 2MONTHS AND IT WAS THE WRONG DEVICE. THE ADVISE ME THAT MY ACCESS FEE IS 10% OF THE VALUE OF THE PHONE BUT I RECEIVED A DEVICE THAT DOES NOT EVEN COST R15 000. I CONTACT THEM THE DAY RECEIVED THE DEVICE INFORMED THEM THAT ITS NOT THE 1 I REQUESTED. THE GUY I SPOKE TO SAID HE WIIL INFORM MY HANDLER AND SHE WILL CONTACT ME. I EMAILED THE COMPLAINTS DEPARTMENT PRICESS SHE FORWARD MY EMAIL TO THE CLAIMS TEAM BUT STILL DID NOT GET ANY RESPOSE. I WILL NOT ADVISE ANY ONE TO TAKE OUT THIS INSURANCE.