YS
Yanela S

1 reviews | Active since Jul 2024

13 Aug 2024, 18:40

BAD EXPERIENCE WITH TELKOM INSURANCE

I insured my phone with Telkom since 2016, I lost the phone last month after 8 years. One thing that I hate is that no one will contact you with regards to your claim, you will have to follow up yourself. It has been 3 weeks of back and forth.

Secondly they will not give you a phone based on the amount that you are insured for however they will make you to pay the 15% of the insured amount which I find it *****ulent. Lastly after so many weeks of back and forth they delivered an incorrect product now which meant that I have another two weeks to get my correct phone. Zero sense of urgency, If you are honestly looking for convenience this insurance is definitely not the one.

Look away in-fact run as far as you can like you are in Olympics..

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