Admin Plus- Utterly disgusted with their service

Submitted the claim on 24 March which was only FORWARDED to another person- called admin +- no answer. Claim was ONLY registered on 5 April, phone picked up on 6 April. I was emailed on 12 April to pay the excess which I did the next day. On Friday I called admin + at 8.55am and after being told office hours are from 8.30-5pm I was prompted to LEAVE A MESSAGE? It is now 19 April- almost one month later and NO ONE has bothered to give me feedback on my claim- are they trying to save costs by making clients run after them?<br> I have been with this company for almost 4years and I pay them R600+ in premiums every month- is this how they treat the clients that pay their company bills?? PATHETIC insurance company and PATHETIC customer focus- POOR VALUES. <br> I emailed them on Friday 15 April to request cancellation of my policies and to express my disgust in their service and NO REPSONSE TO DATE, I sent the email to Cameron, Justin and the complaints email address- ZIP TO DATE.<br> A further indication of just how little they actually care about their clients. They probably wont even reply to this post- It really would not surprise me in the slightest.