Absolute ******* excuse my French

<p>I'm not going to write a novel about this. I'll just lay out points.</p> <p>1. Filled a claim (21 April 2016),</p> <p>2. Finally got the claim number and access to pay (29 April 16).</p> <p>3. Access does not reflect original access that I am aware of. No updated policy documents to track changes on access increasing (resolution date - 01 June 16).</p> <p>4. Promised delivery of phone (03 June 2016).</p> <p>5. I even escalated the issue to the claims department manager, but that proved not be beneficial.</p> <p>6. More delays now date moved to 07 June 2016.</p> <p> </p> <p>Disgusted and annoyed to the core.</p> <p>I am cancelling my policy after I get my mobile device.</p>