CD
Carolyn D
1 reviews | Active since Mar 2022
05 Feb 2025, 10:44
Salesperson Wynand's manner and disposition was unprofessional
Salesperson Wynand's manner and disposition was unprofessional. Hence onlyv4 stars.This was discussed with Graham Emeric. The delivery team, Benjamin and Kenneth, were exemplary in service delivery and professionalism. They were friendly and answered my questions satisfactorily.
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Adjust4sleep's replyOfficial
05 Feb 2025, 11:42Dear Carolyn
Thank you for taking the time to share your experience with us! I apologize for the unprofessional manner you encountered with our Salesperson. We take such matters seriously and will address them to prevent a recurrence. On a positive note, I’m pleased to hear that our delivery team, Benjamin and Kenneth, provided you with exemplary service. We strive to maintain high standards, and your acknowledgment of their professionalism is greatly appreciated. If you ever need assistance in the future, please don't hesitate to reach out.
Kind Regards
The Team @ Adjust4Sleep
Thank you for taking the time to share your experience with us! I apologize for the unprofessional manner you encountered with our Salesperson. We take such matters seriously and will address them to prevent a recurrence. On a positive note, I’m pleased to hear that our delivery team, Benjamin and Kenneth, provided you with exemplary service. We strive to maintain high standards, and your acknowledgment of their professionalism is greatly appreciated. If you ever need assistance in the future, please don't hesitate to reach out.
Kind Regards
The Team @ Adjust4Sleep
Adjust4sleep's reply05 Feb 2025, 11:42
Official
Dear Carolyn
Thank you for taking the time to share your experience with us! I apologize for the unprofessional manner you encountered with our Salesperson. We take such matters seriously and will address them to prevent a recurrence. On a positive note, I’m pleased to hear that our delivery team, Benjamin and Kenneth, provided you with exemplary service. We strive to maintain high standards, and your acknowledgment of their professionalism is greatly appreciated. If you ever need assistance in the future, please don't hesitate to reach out.
Kind Regards
The Team @ Adjust4Sleep
Thank you for taking the time to share your experience with us! I apologize for the unprofessional manner you encountered with our Salesperson. We take such matters seriously and will address them to prevent a recurrence. On a positive note, I’m pleased to hear that our delivery team, Benjamin and Kenneth, provided you with exemplary service. We strive to maintain high standards, and your acknowledgment of their professionalism is greatly appreciated. If you ever need assistance in the future, please don't hesitate to reach out.
Kind Regards
The Team @ Adjust4Sleep