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tiaan.naude tiaan.naude

1 reviews | Active since Jan 2017

24 Jun 2015, 12:01

You don't get what you pay for!!!

I purchased a pair of Adidas spring blades from Adidas Canal Walk last year in April. I paid R2399 for the shoes and was promised that I would benefit in training with my shoes, which I did. The problem was however that in August the soles of the blades were coming loose. I phoned the branch that advised me that the manager is working shifts and that he will only be able to assist me if I phone at a certain time. I however did phone the time I was asked and still no manager. I was a little irritated but left it and tried again numerous time until I eventually got a hold of the manager that advised me that the shoes only have a 3 month warranty on it but I can bring it in and they will evaluate it for me.<br> I took the shoes in and the manager was not there again. one of the sales guys assisted me and told me it is unfortunately a default with all the shoes and I should just glue the sole back and it would be fine. I went back in December and they told me that I tampered with the shoe by gluing the sole and they can't assist me after I was told to do it by one of the consultants. Point is its a R2400 shoe that does not even last 4 months. Really looking for some feedback.

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Replies (1)
Adidas
Adidas's reply26 Jun 2015, 08:20
Official
Hello tiaannaude,

Good Morning

David Norrie has attended to your query and has supp**** a replacement option for you.
Happy to have this resolved for you.

Rgds Jean