Terribly Disappointed and Angry

I had an order with Adidas that I received on the 13/07/2020 and realize that the size that I took is wrong on the pants , the following day 14/07/2020 made a return item request, on the 23rd I wrote an email to Adidas Online Team as an angry and disappointed customer, below that's what I received and I was told that the courier will contact me, I've been waiting for the call until today

adidas online CS (adidas South Africa Online) Jul 23, 2020, 8:06 AM GMT+2 Hi Boitumelo,

Thank you for contacting adidas.co.za

We are terribly sorry to hear that your return has not been collected.

I have requested that our couriers arrange collection for Friday, 24th July 2020. Please ensure that the package is ready for collection. Should you not be available on this date, please let me know when we should schedule the collection for and I will let the couriers know.

Should you require any further assistance, please do not hesitate to contact us

Regards Fazlin

I am terribly disappointed with Adidas , I will never purchase anything with them

:-( ,:-(