Terrible service from adidas staff!!

I am writing to express my deep dissatisfaction with the service I received during my recent visit to your Adidas store at Cornubia. Unfortunately, this is not the first time I’ve had a negative experience with a specific staff member, but this incident crossed a line and I feel compelled to bring it to your attention.

During my recent visit, the staff member made inappropriate and offensive remarks directed at my child, including a question like, "Can your dad afford this shirt?" Such comments are not only unprofessional but highly disrespectful, especially towards loyal customers like myself and my family. We exclusively wear Adidas and spend thousands of rands each month at your stores. In fact, we are well-known to staff at many of your other locations due to our frequent purchases.

Being treated in this way is completely unacceptable and tarnishes the image of the brand we hold in such high regard. I expect the staff at Adidas to maintain a level of professionalism that reflects the values and reputation of the company. My family and I deserve to be treated with respect and dignity, as do all your customers.

I would appreciate it if you could investigate this matter and take appropriate action to ensure that no customer has to experience such disrespect in the future. I am a loyal customer who believes in the Adidas brand, and I hope this situation can be rectified promptly.

I look forward to hearing from you soon.