Staff lie, bad quality, rather don't buy.

I am horrified at the after market service from Adidas, Candice Jacobs blatantly lies, doesn't get back to you when she promises, you need to follow up with her, then she gets her technical rep to call and he says she will respond with how they will proceed, guess what.... not a word thereafter - they just don't care, not sure what they are getting paid to do, but its certainly not customer service. Quality of shoes is shocking for the price and they can't even back their own product, after years and years of support, I will move to one of their competitors. what a shame, businesses really can't afford for such bad sevice, yet all I see is negative comments.