Shocking service

<p>Purchased from Adidas online. Ordered a size Large and they delivered a size Small, without notifying me with checkout or without providing me an update on stock levels. I then called them and they confirmed they dont have Large and cant confirm when/if they will received stock of this item. Charged me R150 delivery fee. The courier agent did not want to take the order back upon delivery when I saw the incorrect size. The customer care didnt (Natalie) want to refund me on the delivery fee and confirmed they will get back to me. So I have been charged AND PAID for Adidas poor service and incompetence to communicate and control their stock levels. Its been over two months, numerous calls and email and still no sign of the refund. The hassle of shopping with Adidas online is clearly not worth the time and money!!</p>